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Policies

Cancellation
  1. Courses with fewer than 4 students are subject to cancellation.

  2. If a course is cancelled due to an insufficient ​number of students or extreme circumstances, all registered students will receive a full refund.

  3. If a student requests to drop a course, they may be eligible for a partial refund:

    1. if the cancellation request is within 24 hours of registration or 4 weeks prior to the start date, the student will receive a full refund​;

    2. if the cancellation request is 2 weeks prior to the start date, the student will receive a 75% refund;

    3. if the cancellation request is 1 week prior to the start date, the student will receive a 50% refund;

    4. otherwise, no refund will be issued.

  4. If a student purchases private lessons (single or package):

    1. a cancellation within 24 hours and no hours spent is eligible for a full refund;

    2. otherwise, any unused hours are eligible for a 50% refund.

Contact us

+1 (830) 765-5304

Office Hours

Monday - Thursday

12:00pm - 5:30pm

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©2020 by Distant Language.

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