Policies
Cancellation
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Courses with fewer than 4 students are subject to cancellation.
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If a course is cancelled due to an insufficient number of students or extreme circumstances, all registered students will receive a full refund.
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If a student requests to drop a course, they may be eligible for a partial refund:
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if the cancellation request is within 24 hours of registration or 4 weeks prior to the start date, the student will receive a full refund;
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if the cancellation request is 2 weeks prior to the start date, the student will receive a 75% refund;
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if the cancellation request is 1 week prior to the start date, the student will receive a 50% refund;
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otherwise, no refund will be issued.
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If a student purchases private lessons (single or package):
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a cancellation within 24 hours and no hours spent is eligible for a full refund;
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otherwise, any unused hours are eligible for a 50% refund.
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Contact us
+1 (830) 765-5304
Office Hours
Monday - Thursday
12:00pm - 5:30pm
©2020 by Distant Language.